MARINA COURT RESORT (KOTA KINABALU)
A privately owned premier seaview unit
A privately owned premier seaview unit
Booking Terms
TERMS & CONDITIONS
Cancellation Policy
No refund on cancellation or change of dates. if a stay is reduced in length, the long-stay discount will be forfeited and you will be charged for your stay at the daily rate.
Check In / Check Out
Check in time is after 2.00 pm unless by prior arrangement. Check out time is before 12.00 pm. Should you wish to extend, please contact us to confirm availability. A late check out fee may apply.
House Keeping
Our rate includes a standard cleaning charge to cover changing towels and house keeping during your stay. Changing of bed linens during your stay is only done upon request.
As a guide you can help to keep the apartment clean and comfortable for stay by following these steps:
• Wash all dishes and return to the cupboards that they came from.
• Take all rubbish to the bins.
• Wipe down kitchen and clean grill.
• Put all used towels in the bathroom. Do not leave wet towels on the beds.
• Ensure food or dirt is not left on floor or walls.
Guests Property
All personal belongings, luggage, vehicles and other property belonging to the Guest shall be the risk of the Guest at all times and neither shall we accept any responsibility for any loss or damage thereto.
Group Size
Under no circumstances may the number of persons residing at the apartment exceed the maximum number of guests confirmed at the time of booking. Should this condition not be adhered to, additional charges will be incurred.
Insurance
You are strongly recommended to take out adequate holiday insurance. It is your responsibility to check you have adequate insurance cover. The insurance should cover, amongst other things, the cost of cancellation by you, all medical costs and the cost of assistance including return to your point of origin, in the event of an accident or illness.
Method of Payment
We are pleased to accept the following methods of payment: Bank Transfer, Paypal, VISA and Mastercard.
Parking
Parking is provided for one car. Guests must only park cars in the designated area for the apartment.
Security Deposit
Prior to your check in to the apartment, a Security Deposit of RM200.00 will be collected. This will be fully refunded to you unless you have incurred additional charges during your stay.
Smoking
Our apartment is non-smoking. Any costs incurred with removing tobacco odours and damage will be deducted from your security deposit. Suitable areas are provided to smoke outdoors such as the balcony.
Guest Expectations
Marina Court Resort property owner will not be responsible if the chosen accommodation does not meet the expected style required. Please view accommodation at our website www.marinacourtresort.com prior to booking and email us if you have any queries.
Force Majeure
Marina Court Resort property owner shall not be liable where the contract is affected by 'force majeure'. In the context of these terms and conditions, 'force majeure' is any event that is beyond the reasonable control of the Company or which are unavoidable by the exercise of due diligence on the Marina Court Resort property owner’s part including but not limited to war, threat of war, riot, civil commotion or strife, hostilities, industrial dispute, natural disaster, fire, acts of God, terrorist activity, nuclear disaster, adverse weather, government action or technical problems with transportation. No compensation, expenses, costs or other sums of any description (including without limitation the cost of securing alternative accommodation) will be payable in such circumstances by Marina Court Resort property owner.
Cancellation Policy
No refund on cancellation or change of dates. if a stay is reduced in length, the long-stay discount will be forfeited and you will be charged for your stay at the daily rate.
Check In / Check Out
Check in time is after 2.00 pm unless by prior arrangement. Check out time is before 12.00 pm. Should you wish to extend, please contact us to confirm availability. A late check out fee may apply.
House Keeping
Our rate includes a standard cleaning charge to cover changing towels and house keeping during your stay. Changing of bed linens during your stay is only done upon request.
As a guide you can help to keep the apartment clean and comfortable for stay by following these steps:
• Wash all dishes and return to the cupboards that they came from.
• Take all rubbish to the bins.
• Wipe down kitchen and clean grill.
• Put all used towels in the bathroom. Do not leave wet towels on the beds.
• Ensure food or dirt is not left on floor or walls.
Guests Property
All personal belongings, luggage, vehicles and other property belonging to the Guest shall be the risk of the Guest at all times and neither shall we accept any responsibility for any loss or damage thereto.
Group Size
Under no circumstances may the number of persons residing at the apartment exceed the maximum number of guests confirmed at the time of booking. Should this condition not be adhered to, additional charges will be incurred.
Insurance
You are strongly recommended to take out adequate holiday insurance. It is your responsibility to check you have adequate insurance cover. The insurance should cover, amongst other things, the cost of cancellation by you, all medical costs and the cost of assistance including return to your point of origin, in the event of an accident or illness.
Method of Payment
We are pleased to accept the following methods of payment: Bank Transfer, Paypal, VISA and Mastercard.
Parking
Parking is provided for one car. Guests must only park cars in the designated area for the apartment.
Security Deposit
Prior to your check in to the apartment, a Security Deposit of RM200.00 will be collected. This will be fully refunded to you unless you have incurred additional charges during your stay.
Smoking
Our apartment is non-smoking. Any costs incurred with removing tobacco odours and damage will be deducted from your security deposit. Suitable areas are provided to smoke outdoors such as the balcony.
Guest Expectations
Marina Court Resort property owner will not be responsible if the chosen accommodation does not meet the expected style required. Please view accommodation at our website www.marinacourtresort.com prior to booking and email us if you have any queries.
Force Majeure
Marina Court Resort property owner shall not be liable where the contract is affected by 'force majeure'. In the context of these terms and conditions, 'force majeure' is any event that is beyond the reasonable control of the Company or which are unavoidable by the exercise of due diligence on the Marina Court Resort property owner’s part including but not limited to war, threat of war, riot, civil commotion or strife, hostilities, industrial dispute, natural disaster, fire, acts of God, terrorist activity, nuclear disaster, adverse weather, government action or technical problems with transportation. No compensation, expenses, costs or other sums of any description (including without limitation the cost of securing alternative accommodation) will be payable in such circumstances by Marina Court Resort property owner.